FULLY REMOTE CSR JOB - LIVE CHAT ASSISTANT WANTED - TRAINING INCLUDED - USA ONLY

Headquarters: WEST VIRGINIA
URL: http://wvstateu.edu

As a Live Chat Operator, you will manage real-time online conversations via the school’s website and platforms, ensuring a warm, helpful, and professional digital presence. You'll play a vital role in providing accurate information, answering questions, and directing inquiries to the appropriate departments. This position requires strong written communication skills and a positive, team-oriented attitude.

•   Respond promptly and professionally to live chat messages on our website
•   Answer general questions about school programs, admissions, campus life, and events
•   Provide accurate information and direct complex inquiries to the appropriate departments
•   Maintain a friendly, helpful, and inclusive tone in all written communication
•   Log conversations and frequently asked questions for internal team use
•   Collaborate with the Communications and Admissions teams to stay updated on current events and messaging
•   Ensure a warm and professional digital presence during all interactions
•   Stay organized and manage multiple conversations simultaneously
•   Learn and adapt to new software tools as required

To apply: https://weworkremotely.com/remote-jobs/wvsu-fully-remote-csr-job-live-chat-assistant-wanted-training-included-usa